4 Ways We're Making Business Communications Easy Again

Helping employees connect and collaborate while working in different locations around the globe are faced with a complex variety of devices, applications, and collaboration technologies.  

While employees have access to many of these technologies on their personal devices, the traditional barriers of complexity and costs have limited deployment of business-class solutions to larger enterprises.

 Fear of Change...In the Age of the Customer 

Sometimes, we need to destroy the status quo to create a new model of engagement. Occasionally, the market does that for us and that can be even scarier. Change is always scary and overwhelming, especially when it comes to technology. But it is inevitable.

The Cloud is changing the way businesses communicate.  Businesses have a unique opportunity to capitalize on this major shift to offer a secure, seamless communications experience that is simpler to deploy and more intuitive to use.  If you want to play the game, the siloed, broken communications of yesterday aren’t going to cut it any longer.

Forward-thinking companies are ditching their hardware, dropping their phone carrier lines, and moving communications to the cloud to utilize voice as a service (VaaS). What’s causing this mass migration?

Here are just a few reasons that companies of all sizes are making this strategic move, and why it might be beneficial for you, too:

Cloud. Such a simple word...so why is it so scary? 

To most people, the term “traditional telecom” conjures an image landline phones and perhaps old-fashioned telephone poles. Telecom companies provided a way for people to communicate with others instantly over long distances. These connections were achieved through laying hundreds of thousands of miles of cable above and below ground and underwater.

The word superhero brings to mind images of heroic characters in flashy outfits that have amazing powers enabling them to save the world time and time again. Their secret identity, motivation and extraordinary abilities enable them to handle difficult situations with ease and inspires the mere mortals around them. But who or what is the true superhero that supports your organization? Who propels your employees to superior levels of productivity and drives excellent customer experiences? It is your Unified Communications solution. Otherwise referred to as UC in the underground superhero world. Your Unified Communications day in and day out are on a mission to collaborate in real time, increase teamwork and cohesiveness all in an effort to reach operational excellence.

Globally, Unified Communications continues to expand at a rapid pace as its development positions the technology to meet broader enterprise business requirements. 2017 will see many changes especially involving cloud-based solutions, mobility friendly environments and improved digital assistance.

Does your idea of a white winter wonderland look more like a tropical beach with gleaming sand versus a pile of snow on your front lawn? Many of us dream of escaping South when winter hits, but then the reality of work and too few vacation days usually jolts us awake.

2017 is almost upon us. Time for a fresh start and a refreshed take on your business. With new business ideas come new technologies to make our lives easier. Whether it’s a game-changing software, or updates and bug fixes, it’s time to start planning what technology stays in 2016 and what moves forward with your business. Here are the top five technology trends you should expect in 2017:

When you work remotely, or go on frequent business trips, staying up to date with your meetings and conferences can be challenging. This is especially true if you’re still using a landline or basic cell phone to communicate.